FAQ's

How much will shipping cost?

We have free shipping for all orders worldwide.

Do your prices include all taxes?

Yes. All our prices are final prices, no shipping fee or any taxes will be added at checkout.

How long will your delivery take?

Estimated delivery time is 4-25 days, depending on your location. 

I ordered several items but only one of them was delivered, why?

We work with multiple manufacturers and depending on which item's you order there is a possibility it is sent in multiple packages. Don't be alarmed if you have missing products. These items will come in more packages.

My order didn't arrive, why?

Sometimes your products can get lost/damaged in their journey to you. If this occurs, we will send you a replacement free of charge. Just contact us at xquisitjewellery@gmail.com and our support team will be back to you asap.

Which payment methods do you accept?

We accept credit card payment which is powered by Stripe and also Paypal.

Is your checkout secure?

Yes. We guarantee secure safe checkout. We use SSL secure shipping which means your data is safe and secure.